Activity 6

Vision

Answers the question Where? It also responds where the organization is headed. For creating a good vision, it must have some characteristics like: written in future sentence ending in –ing, be clear and visible, audacious, descriptive and redacted for an specific lapse of time (3, 5 o 10 years). We don’t have to confuse vision with mission, however they are closely related. The vision is where we see the organization in some years, it can use quantities of money, activities, physical appearance, etc.

Mission

Answers the question Why? It also reveals the purpose of the organization. For creating a good mission, it must have some characteristics like: being short, memorable, inspiring, market focused and express what you want to be remember for. A good mission often represents an organization ideal, and in some cases without mention the organization’s name we can recognize which is. The mission expresses how we can reach the vision.

Values

The values express in what the organization believes in. For creating a good value statement, it must have some characteristics like: 5 to 7 values, contains shared ideas of the people in the organization and it might be at the mission statement. The values are also used as to apply reinforcement, training, rewards, consequences and alignment. The values govern the operation of the business and its conduct.

Objectives

Are also called priorities, planks, platforms, etc. Statement objectives are broad, and that is the main difference between objectives and goals. Making the objectives is equivalent to architecting a house instead of construct it. The objectives can also be considered as little vision statements of the different areas that conforms the organization. The objectives have to be related among themselves, because they are the results or needs that the business has to achieve regular profits.

SWOT

It means Strengths, Weakness, Opportunities and Threats. In an organization is too much advisable to capitalize strengths, invest opportunities, shore up weakness and identify threats. Strengths and weakness are internal, things like customers, employees, capabilities, resources, processes, etc. are part of them. Opportunities and threats are external, things like the environment, the industry and the competence are part of them. The SWOT is not just a matrix, it’s the beginning to identify in which things the organization is strong and which not, it help us to get ideas for the goal statement.

Activity 3

Case 1

Persons Involved

-          Passenger

-          Aeroflot

Kind of Leadership

-          Passengers: None

-          Aeroflot: Autocratic leader

Identifying the Problem

Caused by Conflict Management.

The problem is the bad service of the Aeroline for they are to blame for not having planned an appropriate number of passengers per flight and also are charging extra money for no reason, since that was their responsibility. The company doesn’t have good service politics.

Solution for the Problem

I think one of the possible solutions is having a better plan of passenger allowance. This measure should improve the programming of flights with the objective to of making not necessary to postpone any flight, and less charge more money. 

Case 2

Persons Involved

-          People of Nigeria

-          Seamen and their companies

-          Nigeria’s Government (ministries, departments, etc.)

Kind of Leadership

-          People of Nigeria: None

-          Seamen and their companies: Task-oriented leader

-          Nigeria’s Government: Autocratic leader

Identifying the Problem

Caused by Communication Conflicts

The problem here is, as the statement says, the lack of communication between departments and ministers from Nigeria. This causes no proper organization and planning of arrivals. As a result, it failed to properly supply the country with cement, which is negative for the evolution and development.

Solution for the Problem

I believe that the best solution is to establish programs of arrival of ships to prevent them from building up on the coast, because they also have to pay and that's not fair considering that it is not their fault. They should receive only the amount they can.

Case 3

Persons Involved

-          General Smith

-          Vladimir Seminiov

-          Colonel General Ogarkov

-          Civilians

Kind of Leadership

-          General Smith: Servant Leader

-          Vladimir Seminiov: Democratic Leader

-          Colonel General Ogarkov: Autocratic Leader

-          Civilians: None

Identifying the Problem

Causes by Leadership conflicts

The problem in this case is the disclosure of information that can be considered classified,  in other words that  can’t be counted to the general population. This happened because of the different points of view and interests of both parts.

Solution for the Problem

Analyzing the problem the best solution would be to not build nuclear weapons, as they represent a great danger not only to one country but for all humanity.

Case 4

Persons Involved

-          Ministry of Tourism

-          Ministry of Transport

-          Ben-Gurion airport

-          Israelis and foreign tourists

Kind of Leadership

-          Ministry of Tourism: Bureaucratic leader

-          Ministry of Transport: None

-          Ben-Gurion airport: Bureaucratic leader

-          Israelis and foreign tourists: None

Identifying the Problem

Caused by Communication Conflicts

The problem is the lack of communication between ministers, as they don’t agree on what features each have. Also, probably the  government hasn’t established the specific functions of each position.

Solution for the Problem

The solution would first establish and define the functions of each minister to have clear obligations. If there is a case that is not easy to identify who is responsible, then the best would be to have an open communication between ministers and decide who will take over